Our Fequently Asked Questions

Before you contact us with a query, please read through the common questions people ask us. We are a very small team and the less time spent dealing with queries, the more time we have to make the festival better then ever!

General Festival & Camping

What age group is Gillow targeted at?

Gillow is a festival for all ages! Most of the entertainment is targeted at adults, however the whole family can come along too. It’s family friendly and great for kids too – we want to inspire the little nippers to be social, creative and celebrate life – why should just the adults have the fun?

Can I take my car into the general camping field?

No. All cars must be parked in the car park, which is located only a very short walk from the general camping field

Can campervans and tents park together?

No. The campervan area is located just outside of the festival entrance (about 50 metres away). Tents need to be located within the camping areas inside the festival arena.

Can I bring a gazebo?

Yes! There's plenty of space for camping.

Can I go back to my car for more stuff after I have entered??

Yes, apart from alcohol. You can only bring in alcohol to the site the first time you enter. Your wristband will be checked on re-entry to the site.

Can I drive off-site during the festival?

Yes. Please be mindful of local residents when leaving the site and also bear in mind that you may not be able to park in the same spot when you retur

Activities & Entertainment

I have an activity I’d like to run. Is this possible?

Definitely possible! Head to the Contact Us and fill in the form.

Who’s on the lineup?

Check out the LINEUP page to see who will be playing. Also, have a good read through the programme when you arrive (which will contain the full timetable)

Can we make a campfire or BBQ?

No, soz. As it has been so hot and the ground is very dry, the powers-that-be have banned customer fires onsite.
Small gas stoves & Small BBQs are permitted, but must be raised off the ground and used OUTSIDE of your tent. We are hoping that the powers that be let us run our own camp fire, fingers crossed that the ground isn't too dry.

Will strobe lighting be used at the festival?

Yes the stage at Gillow uses strobe lighting.


Will there be electricity on-site?

The site has electricity to power the stages, lights, food vendors etc, but there will be no provision for plugging in your mobile phones or other electric devices.
The Gillow Team recommend ditching your phone and going completely off-grid for 72 hours. What could be a better excuse for some technology downtime, than having festival fun all weekend? However, if you do wish to stay connected to the outside world, make sure you bring sufficient battery packs to keep your phone topped up. To squeeze as much juice as you can from your phone’s battery life, try turning your phone to ‘Low Power’ mode

Will I have to give up washing for 3 days?

A limited amount of showers are available at No extra cost. Shower passes can be purchased from the Info Tent upon arrival. If you want to ‘go Glasto’ and spend less time washing and more time dancing, that’s entirely up to you!

How can I get help to find lost property?

All lost property will be kept at the Info Tent during the festival, so speak with one of the Gillow team there who will be able to help you. If you realise you’ve lost something after the festival has ended, please contact us. For each item returned we will charge a fee of £10 to cover the postage, using the remainder to make a contribution to charity. Unclaimed lost property will be kept for one month. Any remaining items will either be destroyed or donated to a charity shop. If you find an item of lost property, please take this to the info tent. Thanks!

I have a disability. How accessible is the festival site?

The festival site is comprised mainly of grass fields,stoney gravel path going through the middle.
The site is generally sloped and mostly accessible over grass.
This can be especially difficult to get around if the ground is wet due to heavy rain.
An accessible toilet is located onsite, which shall be close to general camping. We want to give a warm welcome to our deaf and disabled customers.
If you have any queries or requests relating to accessibility, please contact the Event Production Manager, Mike Vayle.
We aim to respond to all queries within 5 working days.
Please do contact us in advance to ensure we can make any necessary arrangements.


Tickets & Travel

Will my festival ticket be mailed out in advance?

No. You will instead receive an eTicket from the lovely people at TheTicketBooth, and will need to be shown on entry to the festival. Save the trees and display these on a mobile device instead of printing the ticket!

Can I get a refund for my ticket if I can’t make it?

All tickets (and other products) are non-refundable.

Can I buy a day ticket?

Yes! Both day and weekend tickets are available.

Where is the festival held?

Gillow is held at Gillow Manor, St Owen's Cross, Hereford. The postcode for your satnav is HR2 8LE.

What’s the nearest train station to the festival?

The nearest train station is Hereford Train Station , just a 25 minute car trip away.
Please DON'T walk from the train station to the festival, as there is no pavement on the road and the cars drive dead fast like!

How do I get to and from the festival?

Visit the TRAVEL page, which has all the info you need.


Can I get a free ticket if I volunteer at the festival?

Yes! VOLUNTEERS get a free ticket to the festival! Most roles require 3 x 6 hour shifts over the course of the festival. For some roles, shifts can be completed before and after the festival, leaving the whole weekend free!

Are there any volunteering roles available?

There are a number of ways to get involved in Gillow 2021. Volunteer roles include: Ticket Sales & Wrist Band Exchange desk, steward, security , stage stagg and bar staff. Interested? For more information, head to the Applications page.

What to Bring

What shall I bring to the festival?

A very good question! Luckily, we’ve got lots of experience about this! Check out the WHAT TO BRING page.

Do I really need to bring wellies?

Yes. If it rains and you do not have your wellies (or good quality, waterproof walking shoes), you will get very soggy feet and feel miserable! If you do have your wonderful wellies, your toes will be toasty, your legs will be dancing, your heart will be light and your face will have a beaming smile as you strut-your-stuff at the main stage. In your face, rain!

What shall I wear to such an amazing festival?

Join us in wearing whatever makes YOU feel the most amazing. Whether this means head to toe in sparkle, bright colours that you simply cannot wear in the office, or an amazing fancy dress outfit that looks ridiculous and gets lots of attention – anything goes

Can I bring my dog?

Yes! The Gillow team loves to see your pooch, Please remeber to keep them on a lead.. Psssh Bring a Poop scoop to keep our festival grounds clean for other festival goers.