Our Fequently Asked Questions
Before you contact us with a query, please read through the common questions people ask us. We are a very small team and the less time spent dealing with queries, the more time we have to make the festival better then ever!
General Festival & Camping
What age group is Gillow targeted at?
Can I take my car into the general camping field?
Can campervans and tents park together?
Can I bring a gazebo?
Can I go back to my car for more stuff after I have entered??
Can I drive off-site during the festival?
Activities & Entertainment
I have an activity I’d like to run. Is this possible?
Who’s on the lineup?
Can we make a campfire or BBQ?
Small gas stoves & Small BBQs are permitted, but must be raised off the ground and used OUTSIDE of your tent. We are hoping that the powers that be let us run our own camp fire, fingers crossed that the ground isn't too dry.
Will strobe lighting be used at the festival?
Will there be electricity on-site?
The Gillow Team recommend ditching your phone and going completely off-grid for 72 hours. What could be a better excuse for some technology downtime, than having festival fun all weekend? However, if you do wish to stay connected to the outside world, make sure you bring sufficient battery packs to keep your phone topped up. To squeeze as much juice as you can from your phone’s battery life, try turning your phone to ‘Low Power’ mode
Will I have to give up washing for 3 days?
How can I get help to find lost property?
I have a disability. How accessible is the festival site?
The site is generally sloped and mostly accessible over grass.
This can be especially difficult to get around if the ground is wet due to heavy rain.
An accessible toilet is located onsite, which shall be close to general camping. We want to give a warm welcome to our deaf and disabled customers.
If you have any queries or requests relating to accessibility, please contact the Event Production Manager, Mike Vayle.
We aim to respond to all queries within 5 working days.
Please do contact us in advance to ensure we can make any necessary arrangements.
Tickets & Travel
Will my festival ticket be mailed out in advance?
Can I get a refund for my ticket if I can’t make it?
Can I buy a day ticket?
Where is the festival held?
What’s the nearest train station to the festival?
Please DON'T walk from the train station to the festival, as there is no pavement on the road and the cars drive dead fast like!